Welcome to 2020. As we start this new decade, it provides an opportunity for us to consider what we want to accomplish during the next ten years. UCLA is a large complex organization that can only succeed with the strong commitment and dedication of its thousands of employees. We work during a time when the needs and expectations of our campus constituents and the fiscal and physical environment around us are changing, which is why we spend so much time focusing on process improvement efforts.
Environment, Health and Safety (EH&S) has enhanced and improved its learning management system, Worksafe. The changes include a new user interface and a comprehensive course catalog. New training matrices have been developed for departments to simplify the tracking of safety training for all employees. The addition of this tool supports a more transparent, data-driven approach to managing training by generating customized status reports for everyone from Vice Chancellors to individual employees.
After graduating from UCLA in 2016 with a B.S. in Cognitive Science, Will transitioned from being a student-worker to career staff with the Desktop Support Team at IT Services. Will and the Desktop Support Team provide end user and hardware support for over 35 departments across the UCLA campus and to thousands of its end users. When asked what makes working for IT Services unique, Will emphasizes the opportunity to work on “something that will have a legacy.”
Program Director Mike Lee from the Business Transformation Office attended UCLA Administration's Leadership Forum and was inspired by Executive Vice Chancellor and Provost Emily Carter's call for services that support student success. Mike asks, “What is the formula for Student Success, and how can Administration help solve the equation?”
As you walk around the UCLA campus, talented students can be found playing music at pianos that have been placed outdoors around campus, including those near the undergraduate residence halls and on BruinWalk. Some of these students have become part of the UCLA Luskin Conference Center Student Music Series. "We have all these amazing musicians on campus,” said Cherisse Rutledge, an executive assistant at the UCLA Luskin Conference Center who manages the program. “Why not give them an opportunity to perform for the UCLA community.”
Campus Human Resources launched its initiative called Supportive Training & Employment Program (STEP) in 2019 in support of UCLA’s commitment to diversity and inclusion. This pilot program creates a pipeline for people on the autism spectrum to achieve their professional goals within a University setting.
The inaugural Leadership Forum in 2018 introduced the concept of Continuous Process Improvement (CPI), which spurred several units in UCLA Administration to initiate CPI efforts. This year, the forum showcased the work of six Administration departments, including key learnings and outcomes after implementing a CPI effort. Although the CPI efforts may be unique to the function of each department, the underlying purpose was to share the successes and to engage others in undertaking continuous process improvements.
The Conferences and Catering department at Housing and Hospitality is proud to introduce OfficeEats, a convenient new service delivering delicious and healthy food and snacks to meetings across the UCLA campus. Menu items, which are prepared fresh daily in The Study at Hedrick kitchen, include salads, sandwiches, bagels, pastries, desserts and drinks. Revenue generated from OfficeEats is directed back into the general fund that supports student housing and programming.
As a data scientist, Dylan Henson provides facts and figures that inform decision-making about parking services and sustainable transportation programs at UCLA. Dylan has a talent for using analytics to predict parking occupancy throughout the day, quarter and year. He asks questions, uses data to answer those questions, and presents findings in an easily consumable way. Like an artist, but with quantities instead of colors, Dylan illustrates insights pulled from data gathering to help his colleagues take action.
Staff Recognition Awards
As the success of UCLA Administration and its 11 units can be attributed to its dedicated, industrious and innovative staff, it is important that we recognize and honor those across our organization who make noteworthy contributions. Read about recent award recipients and their contributions to making UCLA the best it can be.
Career Tracks, the University of California’s systemwide job classification system for managers and policy-covered (non-represented) staff, is gearing up for launch at UCLA in 2020. About 9,000 positions across the campus will be encompassed within the new structure by the end of 2021.