Administrative VC Beck leads our team; submit your questions to him via email to [email protected] and check back here next month for an answer.
Cyndia Soloway, Senior Manager of Communications & Special Projects at Housing & Hospitality Services, asks:
"What do you think is the biggest challenge facing UCLA Administration today?"
The biggest challenge UCLA, and UCLA Administration, currently faces is fiscal uncertainty. The Governor’s 2018-19 budget proposal includes a 3% increase for UC, less than anticipated and less than promised as part of an agreement between the Governor and President Napolitano to increase enrollment and accept additional in-State students. Compounding the challenge, the Regents are under pressure not to support a necessary 2.5% increase in student tuition. Additionally, UC continues to see increases in employee salary and benefit costs in excess of proposed revenue increases. When you take into account the deferred maintenance backlog, funds needed to maintain and repair aging buildings and infrastructure which could be as high as a billion dollars, it is clear that fiscal uncertainty will impact our ability to achieve some goals. Although these uncertainties may seem overwhelming, I am confident that UCLA Administration will continue to make significant progress on our initiatives and overcome these challenges although we may not achieve all of our goals within the same timeframe that we planned. I fully support the efforts of each division within UCLA Administration and will do all that I can to find the needed resources to support our team. More than ever, we need everyone to contribute to finding solutions, spending wisely, avoiding waste, and exercising fiscally responsible judgement. Thank you for doing your part to fulfill our goals.
All the best,
As UCPD closed out 2017, we recognized some of our folks for their fantastic work. Each year, our UCPD Civilian Management Team meets and reviews nominations for the annual Civilian of the Year Award, and our UCPD Sergeants meet and nominate officers for the annual Officer of the Year Award. This year, Records Administrative Assistant Evelyn Lopez received the Civilian of the Year Award and Officer John Berkeland received the Officer of the Year Award. Evelyn’s and John’s hard work and dedication made our department and our community a better and safer place.
We began a new tradition in 2017 of presenting the annual UCPD Distinguished Community Partner Award. The inaugural recipient of this award was Junji Toshima, Assistant Director for UCLA Housing and Hospitality Safety and Emergency Preparedness. Junji has been an amazing partner with UCPD and helped us with addressing a variety of matters on “The Hill” and throughout campus. UCPD relies on our community partners to help us keep our campus and community safe, and Junji is the perfect example of our community partnership.
Finally, we were able to honor two of our own for their courage and lifesaving actions. Officer Paul Wells received the UCPD Systemwide Life Saving Medal for his actions in saving a baby who had stopped breathing after a febrile seizure. Additionally, UCPD EMT Brittany Speer received the UCPD Systemwide Medal of Courage for helping others during the Las Vegas Mass Shooting on October 1, 2017. Brittany is the first student employee and non-police officer to receive this honor.
UCPD is proud to honor Evelyn, John, Junji, Brittany, and Paul. We are fortunate to have such great employees as part of our UCPD and UCLA team.
Prior to a career in law enforcement, UCLA Police Chief Tony Lee was a competition fighter in martial arts. Lee trained under two Black Belt Hall of Famers, Hapkido Grandmaster Chong S. Kim and Tae Kwon Do Master Simon Rhee. As a competitor, he won the prestigious Long Beach International Karate Championships three consecutive years, following in the footsteps of many great International champions such as Chuck Norris, Joe Lewis, Benny “The Jet” Urquidez, and the introduction of Bruce Lee in 1964. Additionally, Lee secured three gold medals in the Police Olympics. Fortunately for us, Tony passed on an opportunity portraying “The Shredder” in the original Teenage Mutant Ninja Turtles movie to continue his career in Law Enforcement. Cowabunga!
RUN. HIDE. FIGHT.
Surviving an active shooter event.
Provided by Ready Houston
Manjula Wickramasinghe is a Food Service Worker in the Dining Services division of Housing & Hospitality Services (H&HS).
Eager to increase her abilities and pursue career opportunities, Manjula participated in the H&HS Mentoring Program, which offers several different opportunities to employees. About the experience, Manjula offers the following:
“The H&HS Mentoring Program inspired me, energized me, and increased my self-confidence more than ever before at UCLA. It also led to other H&HS training opportunities such as participating in Project Connect and Chat n’ Chill with Pete. My professional development story was also featured on the H&HS Spotlight screens twice starting with a story on improving my English in Project SPELL. My mentor, Mary Bower, also helped me learn about opportunities outside of my department such as the UCLA Staff Assembly scholarship award that I received and used to further my Microsoft Word training skills and further advance towards my goal of becoming an administrative assistant one day. Also, the program helped me to network with co-workers. Now, everywhere I go lots of people know about me and my story and people call out my name to connect with me in person and online.”
The UCLA Police Department (UCPD) serves the Westwood campus, two medical centers, and numerous medical clinics as well as other properties in the Westwood, Santa Monica, and Palms areas of Los Angeles. With a population of about 83,000 people daily, that’s a lot of ground to cover in a bustling urban environment.
When an emergency occurs, resources are evaluated and assigned to respond. In the event of a large scale emergency, UCPD partners with neighboring law enforcement agencies, coordinating and collaborating to respond as quickly and effectively as possible. As part of these agreements, agencies agree to train together and establish common response protocols that will guide their operations during an emergency.
In January, UCPD and the Veterans Affairs PD co-hosted a joint training exercise at the Veteran Administration’s facilities in West Los Angeles. The VA has a large, empty building that can be configured to serve as warehouse, office, and classroom spaces to provide a realistic training experience. Officers from several neighboring agencies, including the Los Angeles County Sheriff's Department, the California Highway Patrol, the Veterans Affairs Police Department, the Los Angeles City Fire Department, the UCLA Fire Department, and the Culver City Police Department, formed teams to run scenarios involving active shooters and suspicious packages in a variety of environments. Between the realistic setting, volunteers from Santa Monica City College playing the innocents and victims, and empty casings scattering the floor, each scenario is unnervingly realistic.
A variety of equipment, including non-lethal training ammunition and laser technologies that simulate active gunfire, create a realistic yet safe opportunity to hone skills and refine response strategies. At the conclusion of each scenario, officers and rescue personnel debrief and evaluate how effectively the response was executed.
While officers must participate to fulfill training requirements, it is also important for staff, faculty, and students to prepare for emergency events. UCLA PD strongly encourages everyone to sign up for emergency preparedness training through the Office of Emergency Management or the UCLA Police Department.
First-rate customer service for all our campus clients is a top priority. In each issue of News & Views, we'll honor UCLA Administration employees who go above and beyond our expectations in demonstrating exemplary customer service. To nominate an employee, kindly submit a brief description and photo via email to [email protected].
Thomas McCaughey, Administrative Analyst for Bruin Commuter Services at Events & Transportation, coordinated and managed the process to overhaul E&T’s partnership with Zipcar, analyzing customer data to identify overspending and maximizing program efficiency. Thomas developed the business proposal and communication plan for senior management while striving to ensure that Zipcar service for Bruin Commuter Club customers continued unaffected. As a result of his efforts, Bruin Commuter Services was able to save more than $35,000 for the 2016-2017 fiscal year. On top of this major project, Thomas has managed many other special projects and provided assistance whenever needed. He is a true example of an employee who goes above and beyond. Congratulations!
In recognition of his outstanding service, we are sending Thomas and a companion to a UCLA Men's Soccer game.
On the eve of her vacation, Maylene Raful, an analyst in Campus Human Resources, scrapped her plans for a peaceful evening of packing so that she could compile data and complete a report for UCOP. Maylene provides analysis of contract compensation for the UCLA coaches, including draft memo preparation for the Chancellor’s approval of actions recommended by Athletics under delegated authority from the Regents.The context for this work is always dynamic due to negotiating pressures during urgent recruitment periods. This fall, almost the entire football coaching staff was subject to change due to the hiring of a new Head Coach, and many proposals were drafted. We are happy to report that Maylene made her flight and enjoyed a well-deserved vacation. Bravo, Maylene!
In recognition of Maylene's outstanding service, we are sending her and a companion to a UCLA Baseball game.
Ever feel overwhelmed by the sheer number of requests that arrive via email each day? You’re not alone. If you want to reclaim your day and your sanity, it is important to address both your time-management and information-management habits.
Email is a useful tool that, when used effectively, enables quick communication with colleagues and creates a record of notes and decisions. Unfortunately, emails have evolved from thoughtful letters to 140-character soundbites, necessitating multiple emails to conclude a matter and triggering a Pavlovian response that emails must be addressed immediately upon receipt.
You may find great relief in rejecting the notion that emails are equivalent to SMS text messages and adopting a few strategies to reduce email correspondence and increase productivity.
- Send fewer emails, receive fewer emails
- Craft thoughtful, complete messages
- Include “no reply needed” when appropriate
- Reply when necessary but avoid redundant thank you messages
- Avoid ‘reply all’
- Limit ‘CC’ to people who need the information
If you are interested in exploring other ways to reduce and improve email correspondence and tidy your in-box, you may enjoy reading The Hamster Revolution: How to Manage Your Email Before It Manages You by Mike Song, Vicki Halsey, Tim Burress, and Kenneth Blanchard. The premise is absurd as a hamster, desperate to evacuate his wheel, seeks help, but the book offers many simple strategies to reduce the quantity and improve the quality of email correspondence.
The University of California has a goal of reducing water consumption by 36% by 2025. To support that goal, the UCLA Office of Sustainability is partnering with a number of students from the Luskin School of Public Policy and the School of Engineering to complete a restroom and breakroom water appliance assessment determining the reduction potential from completing toilet and faucet efficiency upgrades in campus buildings.
Occupancy Counters will be installed on exterior restroom doors in four campus buildings to determine usage and aid in calculating cost benefit. These devices do not record sound or images. The devices are installed above the door or adjacent to the door and will be checked daily. Any questions about the project or UCLA’s water efficiency efforts can be directed to: Bonny Bentzin, Deputy Chief Sustainability Officer at [email protected].
UCPath is a system-wide project launched by the University of California (UC) to modernize its current payroll system, which is over 35 years-old. UCPath introduces new, modern technology that will integrate and standardize payroll, benefits, and human resource (HR) systems across the UC system.
Every employee will have access to UCPath portal, where they will have the ability to view personal job data and payroll information, sign up for direct deposit, update tax withholdings, view or enroll in benefits, see vacation and sick leave balances and more.
We are pleased to announce that UCLA, along with UC Santa Barbara, will transition to UCPath on September 1, 2018. We will join the Office of the President, which launched in 2015, along with the Pilot campuses — UC Merced, UC Riverside, and ASUCLA — which successfully transitioned to UCPath on January 2, 2018, in using this new payroll and human resources platform.