UCLA Procedure 350.6:

Data Services

Issuing Officer:

Administrative Vice Chancellor
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Responsible Dept:

Communications Technology Services

Effective Date:

September 19, 2001

Supersedes:

New

References   |   Background   |   Statement   |   Procedures

I. REFERENCES

  1. UCLA Policy 350, Telecommunications Systems Services;

  2. UCLA Communications Technology Services Web Site;

  3. CTS Acceptable Use Policy.

II. BACKGROUND

The UCLA Campus Backbone Network (CBN) is a high performance "network of networks" that interconnects the UCLA community, providing access to departmental computing resources, University of California system resources, and regional, national and international networks. The network enables an individual at a single workstation to access many services on a variety of computers and numerous networks both on and off-campus including Internet access. Comprehensive security requirements cover all aspects of the network including physical access to equipment as well as access to academic and administrative data. The network is designed to be highly reliable and operational 24 hours a day, 365 days a year.

Bruin OnLine (BOL) is the Internet access service for UCLA faculty, students and staff maintained by Communications Technology Services (CTS). BOL provides access to Email, campus network services and Internet resources. Additional Internet access services are available via Bruin OnLine Gold (BOL Gold). BOL Gold service is a partnership between UCLA and EarthLink Network, Inc. The service combines the existing features of BOL with additional features provided by Earthlink, including remote access.

III. STATEMENT

Responsibilities for networking on campus are based on a concept of departmental network autonomy. CTS is fully responsible for the performance of the CBN and the infrastructure services provided therein. Campus departments, meanwhile, are responsible for the operation and performance of their network and its components as well as end user support.

  1. The CBN provides transport for the Transmission Control Protocol/Internet Protocol communication protocol. Other protocols cannot be supported unless previously converted through an appropriate gateway. Users are connected to the CBN via a school, division and/or department local area network (LAN) and the appropriate equipment. Individual workstations, computers, file servers and/or gateways cannot be connected directly to the CBN.

  2. A consistent set of rules based on technical standards governs the establishment, upgrade and modification of campus wiring schemes. The standards are computer network specific and require compliance with physical cabling parameters as presented in the document entitled "Communications Infrastructure Standard for UCLA" (contact CTS for a copy).

  3. Access to and use of campus computer and network services is a privilege, and requires that individuals act responsibly and respect the rights of others, as well as the integrity of the systems and related physical resources. Users must observe all relevant laws, regulations, acceptable use policies and contractual obligations.

Network activity that seriously disrupts, degrades, or threatens the performance or function of the CBN will be considered an emergency circumstance as defined in the UC Electronic Communications Policy. Under such conditions, CTS may elect to protect the CBN by implementing a temporary block to contain the disruptive traffic. When such an action is taken, CTS Network Operations will notify, as soon as possible, the Network Coordinator(s) (NC) responsible for, or affected by, the block, as well as the UCLA IT Security Coordinator. The scope of the block will be the minimum feasible and necessary to overcome the disruption. The block will be removed when the NC warrants that the disruptive traffic has ceased.

IV. PROCEDURES

 A. Requesting CBN services from CTS:

RESPONSIBILITY ACTION
Campus Department/Unit Contacts CTS to request an evaluation and consultation for network connectivity.
CTS Evaluates department/unit needs and initiates consulting/planning meetings with client. Informs client of relevant support services available from CTS following CBN connection and of specific responsibilities that must be assumed by client (see CBN User Connection Agreement).
Department/Unit Head

1. Prepares and signs CBN User Connection Agreement indicating the type of connection desired (see CTS Web site for more information).

2. Designates technically qualified liaison person as the Network Coordinator (NC) and an alternate NC to work with CTS, who will act as the departmental representative for problems associated with the CBN.
CTS Orders the equipment (if not in stock) and the installation of the fiber circuit between department hardware and CBN hardware.
Department/Unit Head Submits Telecommunications Service Request (TSR) for department fiber interconnect cabling (if not in place already).
CTS Schedules connection (service activation date), completes the connection, and recharges the department.

B. Creating a BOL Account

The BOL Web site located at contains the latest information on all aspects of BOL, including creating regular and special BOL accounts, information about computer labs on campus such as the BOL Commons, and various Help pages. In using BOL, users are required to observe the CTS Acceptable Use Policy.
Issuing Officer
/s/ Peter W. Blackman
____________________________________________
Administrative Vice Chancellor


Questions concerning this policy or procedure should be referred to
the Responsible Department listed at the top of this document.


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